Privacy Policy

1. What we do

iAzi is a platform that helps users discover professionals and services and manage bookings. Professionals and businesses are responsible for their own services.

2. Payments

We do not control payments between users and professionals. If payment features are available, payments may be handled by third-party payment providers and/or the professional directly. We do not store full payment card details.

3. Data we collect

• Account & profile data: name, email, phone (if provided), profile information, and preferences.
• Booking data: appointments, selected services, scheduling details, and relevant communications.
• Usage data: basic device/app events (e.g., pages visited, actions taken) to help us improve usability and reliability.
• Cookies: used for essential functionality, security, and (optionally) analytics.

4. How we use data

We use personal data to:

• Provide the service (accounts, bookings, notifications, support).
• Protect users and the platform (fraud prevention, security, abuse detection).
• Improve usability and user experience (product improvements, troubleshooting, performance monitoring).
• Comply with legal obligations and enforce our Terms.

We do not sell your personal data.

5. When we share data

We may share data in limited cases, such as:

• With professionals/businesses you book with: to fulfill your appointment and provide the service.
• With service providers: hosting, analytics, email/SMS providers, and other vendors that help us operate the platform.
• For legal reasons: to comply with law, protect rights, and respond to lawful requests.

6. Security

We take reasonable technical and organizational measures to protect personal data (e.g., access controls and secure infrastructure). No method of transmission or storage is 100% secure, but we work to keep data safe.

7. LGPD (Brazil)

If you are in Brazil, we are committed to handling personal data in accordance with the LGPD (Lei Geral de Prote\u00e7\u00e3o de Dados). You may have rights such as: confirmation of processing, access, correction, anonymization/deletion (when applicable), portability, information about sharing, and revocation of consent.

To exercise your rights, contact us at support@iazi.io.

8. Changes to this policy

We may update this Privacy Policy from time to time. The \"Last updated\" date above indicates when it was last revised.

9. Contact

Questions about privacy? Email support@iazi.io.